Frequently Asked Questions
We understand that finding the right home care provider for your loved one can be a stressful and overwhelming process. There are many factors to consider, from quality of care to compatibility and trust. To help make this journey easier, we have compiled a list of common, frequently asked questions to provide clarity and peace of mind. These answers address key concerns, explain our services, and guide you through what to expect, so you can make informed decisions with confidence. Our goal is to simplify the process and support you every step of the way.
General
What is home care?
Home care provides non-medical assistance to individuals who need help with daily living activities in the comfort of their own homes. Services include personal care, companionship, meal preparation, light housekeeping, and medication reminders.
Who can benefit from home care services?
Home care is ideal for seniors, individuals with disabilities, those recovering from illness or surgery, and anyone who needs extra support to maintain independence at home.
How can home care help a loved one with dementia?
Home care provides a safe and structured environment to help those with memory loss maintain daily routines, reduce anxiety, and receive compassionate assistance with personal care, meals, and companionship.
Can a caregiver help with physical therapy exercises?
Yes! While our caregivers don’t provide medical therapy, they can remind and assist clients with at-home exercises recommended by their healthcare providers.
3. What services do you offer?
We provide:✔️ Personal Care (bathing, dressing, grooming)✔️ Companionship & Emotional Support✔️ Meal Preparation & Light Housekeeping✔️ Medication Reminders & Mobility Assistance✔️ Transportation to Appointments & Errands✔️ Respite Care for Family Caregivers✔️ Dementia & Alzheimer’s Care✔️ Post-Surgery & Recovery Assistance
Do you provide 24/7 care?
Yes! We offer flexible care options, including hourly, overnight, and 24/7 live-in care, based on your needs.
Do you provide short-term care after surgery or hospitalization?
Yes! We offer post-surgery and recovery assistance to help individuals heal comfortably at home. Our caregivers assist with:✔️ Medication reminders✔️ Mobility support & fall prevention✔️ Meal preparation & hydration reminders✔️ Personal hygiene & dressing assistance
How long do I need post-surgery care?
The duration of care depends on your recovery needs. Some clients need a few days of assistance, while others require weeks of support. We customize care plans based on doctor recommendations and personal preferences.
Are your caregivers trained and background-checked?
Absolutely. Our caregivers undergo thorough background checks, professional training, and continuous education to ensure high-quality, compassionate care.
What if my loved one doesn’t get along with the assigned caregiver?
Your loved one’s comfort is our top priority. If a caregiver isn’t the right fit, we will happily assign another professional who better suits your loved one’s needs and personality.
How can family members stay involved in the care process?
We encourage family involvement! You can:✔️ Communicate regularly with caregivers to discuss your loved one’s well-being.✔️ Join care planning meetings to adjust services as needed.✔️ Visit and engage with your loved one during care hours.✔️ Receive progress updates from our care team.
Can I change the frequency or days/times my loved one needs care?
Yes! Changes can always be made based on the clients needs. Please contact the office and we would be happy to assist with making changes. (We do ask that you try to provide as much notice as possible to ensure we are able to properly align staffing.)
Support
How do I know if my loved one needs home care?
Signs that home care may be needed include difficulty with daily tasks, increased forgetfulness, changes in personal hygiene, loneliness, or recovering from surgery or illness. If you’re unsure, we offer free consultations to assess your loved one's needs.
How do I know how often my loved one should receive services?
If you’re unsure, we offer free consultations to assess your loved one's needs. We can make a recommendation on how often your loved one should schedule care based on our findings.
How do I talk to my loved one about starting home care?
Starting the conversation can be challenging. Here are some tips:✔️ Emphasize their independence – Home care helps them stay at home longer.✔️ Highlight their safety – Caregivers provide support to prevent falls and ensure well-being.✔️ Introduce care gradually – Start with just a few hours a week to ease the transition.✔️ Be supportive & listen – Address any concerns and make them feel included in the decision.
What should I do if my loved one refuses home care?
If your loved one is hesitant, try these steps:✔️ Introduce the idea slowly – Start with companionship or household help.✔️ Focus on their needs – Highlight how care can make life easier for them.✔️ Get a doctor’s recommendation – A professional’s advice may help them be more open.✔️ Arrange a trial period – A short-term trial can help them get comfortable with the caregiver.
How can I balance caregiving with my own life?
Caring for a loved one can be overwhelming. To avoid burnout:✔️ Accept help – Use respite care to take breaks.✔️ Set boundaries – Make time for your own needs.✔️ Stay connected – Lean on support groups or family for emotional support.✔️ Use professional resources – Our caregivers can take over tasks so you can focus on your well-being.
Can home care help reduce family stress?
Yes! Home care allows family members to focus on quality time with their loved ones rather than managing daily care tasks. It also provides peace of mind knowing that a trained professional is ensuring their well-being.
While we are dedicated to providing the highest level of care and support to our clients, we also recognize the importance of their families in this journey. We understand that when a loved one needs assistance, it impacts the entire family, and we are here to offer guidance, reassurance, and resources to help ease that burden. Whether it’s providing clear communication, emotional support, or additional services tailored to family needs, our goal is to ensure that both our clients and their loved ones feel supported every step of the way. Your family is our priority, too, and we are committed to being a trusted partner in your care.
Payments
Can I give my caregiver gifts or money?
While we love to make sure our caregivers feel appreciated and loved, caregivers are not allowed to directly accepts gifts of any kind.
Please contact our office to find out how you can show appreciation to our care team.
How do I pay for home care? Do you accept insurance?
We are currently only accepting private pay clients. Please contact us to discuss payment plans and options.
Still have questions? We’re here to help!📞 Contact us today to learn more about our services.